To open the “Users” section of a Visualfy Home:

• Tap the Visualfy Home card. The view with its devices and alerts opens.
• Tap “X users”.
• A screen opens showing the email of the people who have access to the Visualfy Home.

Send an invitation to a person #

When a Visualfy Home owner wants to invite another user to join their devices, they must open the “Users” screen and tap the icon at the bottom right.

A new screen opens saying that an invitation will be sent. When you tap “Share invitation”, several options appear to send the invitation (by email, WhatsApp…).

New user requests access to Visualfy Home #

If someone has sent you an invitation to access their Visualfy Home, tap the link you received.

A web page opens saying that the link was made correctly and that you must download the Visualfy app. If you already had it installed, open the app. Sign in and you will see the new Visualfy Home on your main screen.

The following video shows the whole process.

Can I have Visualfy Home installed on several phones? #

The same Visualfy Home can be used by up to 15 people (including the administrator), who receive the notifications on their own phones. To do this, they must download the Android or iOS app and register with their email.

• The first user who installs Visualfy Home is the administrator. After setting up the system, they can invite other users to receive the notifications.
• If you want to use someone else’s Visualfy Home, see the previous section “New user requests access to Visualfy Home”.

How do I change the owner of the Visualfy Home? #

To change the owner, the user who wants to become the owner must send an invitation email to the current owner, so they can add them to the app (if the user already has access, this step is not needed).

Once the user can access Visualfy Home, they must contact Visualfy Customer Support so that our technical team makes the change.