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Control Panel User Management

The people who use the Control Panel have a role. The role decides which buildings they see.

Roles #

  • Owner: sees all the buildings and assigns managers to buildings. There is only one.
  • Company manager: sees the company buildings they are assigned to and assigns managers to buildings. There can be several.
  • Building manager: sees their building and creates and sends the alerts.
  • Building user: anyone subscribed to the building from the Visualfy app. They don’t have access to the Control Panel.

Adding a user or changing their role #

To add a person to the Control Panel or change their role, send an email to clientes@visualfy.com with what you need.

NOTE: the request must come from the owner or a company manager, from the email they use to log in to the Control Panel.

Visualfy creates the user and sends them the details for the first login.

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Updated on 20/10/2026
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