Auditory accessibility solutions for hotels and tourism businesses.
Visualfy Hospitality
Why adapt my hotel for deaf people?
People with hearing loss encounter significant barriers when it comes to enjoying the facilities under the same conditions as a hearing person. They pay like everyone else, but do not receive the same service.
At Visualfy we create with you an optimal customer experience. So that people with hearing loss are simply one more customer in love.
Did you know that studies confirm that people with disabilities travel more frequently to tourist destinations?
Hearing loss and accommodation
142,000 million euros per year are generated by accessible tourism in the EU.
72% people with disabilities travel 2 times a year compared to 68% of the general population.
30% more on average spends, people with disabilities spend 30% more on their travels than the general population.
+2.5 million people cannot travel normally, people with disabilities have limitations to travel due to lack of accessibility problems at destinations and pay the same as other customers.
Visual safety alerts and accessible warnings
Elimination of communication barriers
Emergency button
Any emergency alert can be launched from the Visualfy platform, which users will see on the smart luminaire and receive on their mobile devices.
Wake-up service
We cannot phone a deaf person in the room to wake them up. Possibility for the person staying in your facilities to set the alarm clock service to vibrate their watch, bracelet or smartphone.
Closing Doors bell
Through the platform it is possible to configure door closing alerts to prevent deaf people from being locked in buildings, a very common situation in many spaces. It is possible to configure the content, language and frequency of these alerts.
Visual fire alert
We identify the fire alarm of any commercial brand through sound recognition. We send the warning in the form of a visual alert both to the smart luminaire we install in the building and to personal devices, watch, bracelet or smartphone.
Public address messages
We translate voice alerts launched through public address by integrating with your system, or through voice recognition so that the user with hearing loss receives them in text on the screen of their smartphone.
Customised notifications
From the Visualfy platform it is possible to create different notifications that can be sent to workers and clients, such as promotions, activities, timetables or security alerts. It is possible to configure the periodicity of these notifications.
Service closures
We provide accessible notification of service closures via the web platform, where you can configure the content, language and frequency of these alerts.
Where are the alerts received?
Visualfy signage
We install our own lighting signage in the different rooms of your building so that the alerts and their interpretation are available to all users, whether they have the app installed or not.
Devices
Smartphone and wearable users can also configure their smartphones and wearables to have alerts and warnings delivered directly to their device, tailored and personalised through the Visualfy app.
At Visualfy we have different solutions to break down the multiple communication barriers that deaf and hard of hearing people find in public and private buildings.
Magnetic loops
We work with all types of magnetic loops, both fixed and mobile.
- FIXED: the counter, surface wiring and subway wiring.
- MOBILE: portable counter loop, FM personal loop systems with fixed or stationary transmitter.
Interpretation Services
We offer interpreting or video-interpreting services through the CNSE.
Visualfy Connect
This is an additional system. It does not replace magnetic loops or sign language interpreters.
The Accessibility Support Service of Fiapas, an entity that brings together more than 45 entities of deaf people and their families, advises on the installation of magnetic loops and other tools for the adaptation of public and private spaces. By means of the magnetic loop system, the user receives the sound in its technical aid with the same quality as the emission source.
SVisual is the first video-interpretation service in Spanish sign language that exists in our country. It is managed by the CNSE Foundation for the Suppression of Communication Barriers and the State Confederation of Deaf People (CNSE). Visualfy incorporates this service into its accessibility solution to ensure that people with hearing disabilities have the same access to information as other employees and customers.
Example of accessibility on drawings
Adapted reception area with magnetic loop and sign language communication
Sound recognition technology that alerts the user of relevant information, in the system or in any connected device
Accessible room / Alarm clock service / Baby alert / Door knock / Fire alarm / Two-way emergency button
Security alerts and contextual messages in the common spaces of the hotel. Safe and informed customers at all time
Hello! This hotel is adapted for the safety and comfort of deaf and hard of hearing people
Accessibility solutions
